At 3ptti, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains in plain terms what personal information we collect from you, why we collect it, how we use and protect it, and what rights you have over your data. We encourage every 3ptti user in Pakistan and beyond to read this document fully before registering an account.
Our Privacy Commitments
All personal data held by 3ptti is stored on secured servers using AES-256 encryption at rest and TLS 1.3 encryption in transit. Your account credentials, payment details, and identity documents are never stored in plaintext. Our infrastructure is hosted in certified data centres with restricted physical and digital access controls.
3ptti uses trusted third-party KYC verification partners to validate the identity and age of all registered users. Identity documents submitted during verification are processed in accordance with the verification partner's own privacy policy and are not retained by 3ptti beyond what is required by our licensing obligations and applicable law.
3ptti does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — full stop. Data is shared only with service providers who support the operation of the 3ptti Platform (such as payment processors and KYC partners) and only under strict contractual data protection obligations.
We will only send you promotional communications — including bonus offers, PSL betting promotions, and new game alerts — if you have explicitly opted in to receive them during or after registration. You may withdraw your marketing consent at any time by updating your communication preferences in your 3ptti account settings.
You have meaningful rights over your personal data held by 3ptti, including the right to access a copy of your data, the right to correct inaccurate information, the right to request erasure (subject to legal retention requirements), and the right to object to certain types of processing. You can exercise these rights by contacting our support team at any time.
3ptti uses cookies and similar tracking technologies to power essential site functions, remember your preferences, and analyse Platform usage. We categorise cookies clearly as essential, functional, analytical, and marketing, and you can manage your non-essential cookie preferences at any time via the cookie settings panel accessible from the footer of any page.
3ptti is an internationally licensed online gaming platform accessible at https://3ptti.pro, offering sports betting, live casino games, slots, and instant games to registered adult users. References to "3ptti", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the 3ptti Platform and its authorised data processing entities.
3ptti acts as the data controller in respect of personal data collected from users who register and interact with the Platform. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under written contractual agreements that require them to handle your data in accordance with applicable data protection law.
If you have any questions regarding this Privacy Policy or the manner in which 3ptti handles your personal information, please contact our support team via the Live Chat facility in your account dashboard, or send a written enquiry to the support email address listed in Section 14 of this Policy.
Important: By registering an account on the 3ptti Platform and accepting our Terms & Conditions, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register or continue using the Platform.
3ptti collects personal data from you in several ways — directly when you provide it, automatically as you use the Platform, and occasionally from trusted third-party sources where permitted by applicable law. The categories of personal data we collect include:
2.1 Registration & Account Data
2.2 Identity Verification (KYC) Data
2.3 Financial & Transaction Data
2.4 Gaming Activity Data
2.5 Technical & Device Data
2.6 Communications Data
| Data Category | Examples | Source |
|---|---|---|
| Registration Data | Name, email, DOB, address | Provided by you at registration |
| KYC / Identity Data | CNIC scan, selfie, address proof | Provided by you; verified by KYC partner |
| Financial Data | JazzCash/EasyPaisa account, card tokens | Provided by you; generated by transactions |
| Gaming Activity | Bet history, session logs, bonus usage | Automatically generated by Platform |
| Technical Data | IP address, device ID, browser type | Automatically collected via cookies/logs |
| Communications | Support chat transcripts, emails | Generated during customer interactions |
3ptti uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or notifying you of the new purpose:
3ptti processes your personal data only where a valid legal basis exists under applicable data protection legislation. The legal bases we rely on are as follows:
3ptti does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
We Never Sell Your Data. Your personal information is never sold, rented, or made available for purchase by any advertiser, data broker, or third-party marketing organisation. Any service provider with access to your data is contractually bound to use it solely for the purpose of providing services to 3ptti on your behalf.
3ptti uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for the Platform to function — session authentication, security tokens, load balancing. Cannot be switched off without breaking core functionality. | No — strictly necessary |
| Functional | Remember your preferences such as language, display settings, and responsible gaming tool configurations between sessions. | Yes — via cookie settings |
| Analytical | Collect aggregate, anonymised data about how users navigate the Platform to help us identify performance issues and improve user experience. No personally identifiable data is transmitted to analytics providers. | Yes — via cookie settings |
| Marketing | Used only where you have opted in to marketing communications. Help us understand which promotional campaigns are effective and personalise bonus offers relevant to your gaming activity. | Yes — opt-out available anytime |
You can manage your cookie preferences at any time through your browser settings or via the cookie preferences panel. Please note that disabling functional or analytical cookies may affect your experience on the Platform. Disabling essential cookies will prevent the Platform from functioning correctly.
3ptti retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following retention guidelines apply:
When personal data is no longer required for any lawful purpose, 3ptti will securely delete or anonymise it in accordance with our internal data retention and destruction procedures.
3ptti implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Role in Security: While 3ptti takes every reasonable precaution to secure your data, the security of your account also depends on you. Please use a strong, unique password, enable 2FA, never share your login credentials, and immediately contact our support team if you suspect unauthorised access to your account.
Subject to applicable data protection law and any overriding legal obligations, you have the following rights in relation to the personal data 3ptti holds about you:
Request a copy of all personal data we hold about you, including how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict the processing of your data in certain circumstances — for example, while you contest its accuracy.
Request a structured, machine-readable copy of personal data you have provided to us, to transfer to another controller.
Object to processing of your data based on our legitimate interests, including profiling for direct marketing purposes.
Where processing is based on your consent, withdraw that consent at any time without affecting prior lawful processing.
Lodge a complaint with the relevant data protection supervisory authority if you believe your rights have been infringed.
To exercise any of the above rights, please contact our Privacy team via the Live Chat facility in your 3ptti account dashboard or by emailing [email protected]. We will respond to all valid data rights requests within thirty (30) calendar days, and will notify you if an extension to this period is required.
Please note that certain rights are subject to exemptions. For example, we may be unable to fulfil an erasure request where we are legally required to retain data for AML compliance purposes. In such cases, we will explain the applicable exemption in our response.
3ptti operates as an internationally licensed gaming platform, and as a result, your personal data may be transferred to and processed in countries outside Pakistan, including countries where data protection laws may differ from those applicable in your country of residence.
Where we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect the data to a standard equivalent to applicable data protection requirements. These safeguards may include:
By using the 3ptti Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as described above, subject to the safeguards outlined.
The 3ptti Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data in question, and void any associated balances.
21+ Age Restriction: If you are under 21 years of age, you must not use the 3ptti Platform, attempt to register an account, or provide any personal data to 3ptti. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor may have gained access to the 3ptti Platform, please contact us immediately via our Live Chat support channel.
3ptti uses certified third-party age verification technology as part of its KYC process to enforce this age restriction. We reserve the right to request additional age verification documentation at any stage of the account lifecycle.
The 3ptti Platform does not contain links to external third-party websites for commercial or promotional purposes. However, where references to third-party service providers (such as responsible gaming organisations) are made within the Platform, please be aware that those third-party services are governed by their own privacy policies, over which 3ptti has no control and for which 3ptti accepts no responsibility.
We recommend reviewing the privacy policy of any third-party service you interact with independently of the 3ptti Platform. The inclusion of any reference to a third-party service does not constitute 3ptti's endorsement of that service's privacy practices.
3ptti reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our business practices, or the services we offer. Where changes are material — for example, changes to the categories of data we collect, our data sharing practices, or your rights — we will provide advance notice to registered users by one or more of the following methods:
Minor updates — such as corrections to typographical errors, clarifications of existing provisions, or updates to contact information — may be made without advance notice and take effect immediately upon publication. We encourage you to review this Privacy Policy periodically to remain informed of how 3ptti protects your personal data. The version of the Policy published on the Platform at any given time is the current operative version.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which 3ptti processes your personal data, please contact our Privacy team using the following channels:
Live Chat Support
Available 24/7 via the Live Chat widget inside your 3ptti account dashboard. This is the fastest way to reach our team for urgent privacy matters.
Send written enquiries, data rights requests, or complaints to: [email protected]
We aim to respond within 30 calendar days.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. 3ptti is committed to working constructively with supervisory authorities to resolve any concerns regarding our data processing practices.
Response Timeframes: We will acknowledge receipt of your privacy enquiry or data rights request within five (5) business days and provide a full response within thirty (30) calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days and will inform you of the extension and the reasons for it.
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